☃️ Enjoy a 5% Discount on All Accessories.

<strong>Contact us anytime, anywhere.</strong> <strong>Contact us anytime, anywhere.</strong>

Contact us anytime, anywhere.

Send us a message!

We are happy to hear from our customers, so please do not hesitate to contact us.

Frequently Asked Questions

Icon for questionHow to choose a battery charger ?

1. For 12.8V series batteries, we recommend using a 12.8V LiFePO4 charger with a charging current less than or equal to the battery BMS capacity.

2. For 25.6V series batteries, we recommend using a 25.6V LiFePO4 charger with a charging current less than or equal to the battery BMS capacity.

3. For 51.2V series batteries, we recommend using a 51.2V LiFePO4 charger with a charging current less than or equal to the battery BMS capacity.

Icon for questionCan I use this battery as a starter battery?

NO. This battery is not suitable as a starter battery, for further information please contact: service.fr@ipowerqueen.com.

Icon for questionAt what temperatures can batteries be used ?

For normal batteries:

  • Discharge Temperature: -20°C to 60°C
  • Charging temperature: 0°C to 50°C
  • Storage Temperature: -10°C to 50°C

For self-heating batteries:

  • Discharge Temperature: -20°C to 60°C
  • Charging temperature: -20°C to 50°C
  • Storage Temperature: -10°C to 50°C
Icon for questionWhat is the maximum continuous charge/discharge current of the battery ?

It depends on the built-in BMS, for example if a battery is equipped with a 100A BMS, the maximum continuous charge/discharge current is 100A.

Icon for questionCan the battery be used sideways or upside down ?

It is recommended to mount the device vertically. You will find instructions on the product page.

<strong>Power Queen Warranty</strong>

Power Queen Warranty

All LiFePO4 batteries come with a free 5-year warranty, provided they are used in accordance with the instructions for use.

Accessories are also guaranteed as follows: 2 years for the charger, 3 years for the MPPT solar regulator, and 1 year for the solar panel.

Noticed : The warranty period begins on the date of purchase.

© 2025 Power Queen FR, Ecommerce powered by Shopify

    Connection

    You forgot your password ?

    You don't have an account yet ?
    Create an account

    Congratulations